You must collect your samples on the same day they can be returned to our laboratory -- that is, not a weekend or a bank holiday.
It is important that our lab receives your samples as soon as possible, thus please do not collect or return your samples on a day when the Royal Mail is not collecting post.
Please read all instructions included in your kit box and on our website before collecting your sample. To activate your kit, please go online and enter the codes found on the biohazard bag inside your kit. Once your kit is activated, you can collect your sample and return it to our lab.